My friend M and I were talking about complaining to companies yesterday, and how she takes to Twitter to remedy some business issues. I think it’s a brilliant strategy. I’ve emailed companies before to complain about anything from unsavory practices to poor food from restaurants and had mixed results, but Twitter takes complaints public and almost forces PR teams to help you right away. Have you ever used a Twitter handle to get help from a company?
I was thinking about different complaints I have this week, and while Twitter would not work for all of them, it might work for the first one:
Home improvement stores. What is with being asked if you need help every four feet? If I need help, I promise I’ll ask for it. That scowl on my face isn’t there because I can’t find what I need. It’s there because I’m realizing how much it’s going to cost to fix up the issues in my home! I now have a huge desire to write a zombie script featuring nothing but home improvement store employees because I have the feeling they’re already stalking me anyway. I don’t like going to the mall anymore because of this same feeling (okay, among others) and now I’m reluctant to rush in to buy a bag of potting soil.
Crunchy moms. Although I do identify with being semi-“crunchy,” I am a little tired of the inconsistencies in this community. The same moms who worry about dyes and chemicals load up on sugar, telling me they don’t trust Stevia when I offer it. Seriously? The same moms who buy all-organic vegetables smear on lead lipstick and buy aluminum-laden antiperspirant for their teens. Look, I know there are so many harms in the world it’s impossible to avoid them all, but you’re driving me nuts. It’s one thing if you just choose to tackle an ingredient or type of product, but it’s another when you are obsessively vocal about it, telling me why I need to change my life while you simultaneously engage in supporting something else that’s just as foul. How about you don’t judge me and I don’t judge you?
What do you feel like complaining about this week? Feel free to whine below in a no-judgment zone!
Photo courtesy of Wikipedia
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